Refund policy

Cancellation and Refunds

The Client may cancel their order for a full refund if they change their mind, with no obligation, provided that:

  • If a site visit and measurement have already taken place, the Client will be refunded the total amount paid minus a travel cost deduction of £250 incl. VAT.

  • If work on the floor plan drawings has begun, no refund will be issued, and the Client will be liable to pay the full agreed project fee.

 

For more details please refer to Terms of Service.